Applicants should NEVER purchase tickets prior to receipt of their passport with visa. We cannot expedite the pick-up of visas on the basis of pre-purchased tickets. The TNT pick-up location or home delivery address can be changed at any time prior to 11:59 p.m. on the day before the interview at the Embassy.

If you experience problems completing the DS-160 form, please check the information available at: http://travel.state.gov/content/visas/english/forms/ds-160--online-nonimmigrant-visa-application/frequently-asked-questions.html or write to: niv_sofia@state.gov. The call center agents are unable to answer any questions or provide guidance on this process.