Application Pending Further Action

Overview

Refusal under Section 221(g) means that essential information is missing from an application or that an application has been placed on administrative hold. The consular officer who interviews you will tell you at the end of your interview if action on your case is being suspended under 221(g) pending further information. The officer will either tell you that the case has to undergo administrative processing, or will ask you to submit additional information.

If further information is required, the officer will tell you how to submit that information. As part of this process, you will be given a written letter and will have 12 months from the date of your application to submit the requested documents without having to pay a new visa application fee. After one year, an application refused under Section 221(g) is terminated per Section 203(e).

Registration

In order to submit any additional or updated original documents requested by the Consular Officer, you MUST create an account on https://ustraveldocs.com/ci. Once you create an account, you MUST create/register a profile. It is important that you provide the correct contact information in your profile. Registration is free.

Scheduling Appointments

Only applicants who have been directed by the Embassy to schedule appointments are required to schedule appointments. Applicants who have been instructed by the Embassy may create profiles on this page and follow the instructions on scheduling appointments.

Other Information

Some visa applications require further administrative processing, which takes additional time after your interview with a Consular Officer. You will be advised of this possibility during your interview. Most administrative processing is resolved within 60 days of your visa interview. When additional administrative processing is required, the length of processing time will vary based on the circumstances of each case. You are reminded to apply early for your visa, well in advance of your anticipated date of travel.

Important Notice: Before inquiring about your visa status, you or your representative must wait at least 60 days from the date of your interview or the submission of supplemental documents, whichever is later. Please be patient. The Embassy will contact you by telephone as soon as your visa processing is complete.

You may check your immigration visa application status online here by entering your visa case number.