Application Pending Further Action

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To Submit Additional Documents

If at the end of your consular interview at the Embassy, the consular officer informed you that your case is temporarily refused under the INA Section 221(g) pending additional information, please follow the consular officer’s instructions. There are two options to submit the additional information: send the documents through Cargo Expreso or schedule an additional to present the documents directly to the consular officer. Please follow the appropriate instructions marked by the consular officer on your yellow refusal letter.

You will have 12 months from the date of your first interview with the consular officer to send or submit the requested documents without having to pay a new visa application fee. After one year, an application refused under INA Section 221(g) is terminated per Section 203(e) and you will have to pay the visa fee again to continue with the processing of your visa.

Sending Documents through Cargo Expreso
If the consular officer instructed you to send documents through Cargo Expreso. This web page explains how to submit your documents for delivery to the Embassy. After you submit the documents requested, you will be notified by e-mail when your visa is ready to be picked up at the Cargo Expreso office you selected. If documents or information is still missing, you will receive a notification with information to complete your visa processing.

Scheduling an Additional Interview
If the consular officer instructed you to submit documents in person at a follow-up interview, you must request an appointment at 1:30 p.m. by calling 502-2376-1978 or click here to create a profile and schedule your appointment.

Important: Please make sure you qualify for a 221g appointment, to prevent any delays in your process.

Waiver Processing with USCIS

If at the end of your interview at the Embassy, the consular officer found that although you have a visa ineligibility, you may apply for a waiver with the U.S. Citizenship and Immigration Services (USCIS), please read the following information.

The Form I-601 (waiver) should be submitted directly to the U.S. Citizenship and Immigration Services (USCIS) after your visa interview at the Embassy. If you only need to submit the I-212, send it to the Department of Homeland Security (DHS) District Office with jurisdiction over your place of deportation. For more information, please call USCIS at 1-800-375-5283. The detailed instructions are found here:
Form I-601: http://www.uscis.gov/i-601 and Form I-212: http://www.uscis.gov/i-212

When USCIS makes a decision on your waiver, the Immigrant Visa Unit will call you with instructions on how to proceed with your immigrant visa. If the phone number you provided during your first interview changes, please update it by sending an e-mail to support-guatemala@ustraveldocs.com.

Please note that the I-601 provisional waiver proposal, for filing before departing the U.S., is not yet in effect. Therefore you must attend your interview on the scheduled date. The Department of State may cancel your immigrant visa registration if you fail to appear at this interview. For additional information, please review the alert published by USCIS.

Administrative Processing

If at the end of your interview at the Embassy, the consular officer temporarily refuses your visa application per INA Section 221(g) pending further administrative processing, you must wait for the Embassy to call you when the process is finished.

Most administrative processing is resolved within 60 days of your visa interview, but some cases may take up to eight months. When additional administrative processing is required, the length of processing time will vary based on the circumstances of each case.

If you would like to update your telephone number or request information about your administrative process, please send an e-mail to support-guatemala@ustraveldocs.com. Note: Before inquiring about your administrative process, you or your representative must wait at least 60 days from the date of your interview or the submission of supplemental documents, if applicable. We appreciate your patience.

You may check your immigration visa application status online here by entering your visa case number.