Passport/Visa Collection Locations and Timings

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Overview

Once your visa is approved, Blue Dart will deliver your passport to the pickup location you specified when you scheduled your appointment. There are no extra fees associated with either aspect of this service - the cost for Blue Dart to hold your passport is included in the visa application fee.

Locations and Timings

To view Stanley/Blue Dart passport/visa collection locations and timings, click here.

Pick-up Information

Stanley and Blue Dart provide facilities where your passport is held for pick-up. You will see a list of our passport/visa collection locations when you schedule your interview and can choose the most convenient location from that list.

To collect passport/visa from Stanley/Blue Dart collection locations you will have to carry following Supporting Documents (as applicable) Please present your ORIGINAL valid government-issued photo ID to the security personnel at the entrance and then proceed with the following documents.

Documents required Applicant collecting own passport Representative collecting passport - even in case of family members Applicant under the age of 18 if passport is collect by representative / family member Applicant / representative collecting for Group/family
Applicant's original government-issued photo ID
A photocopy of applicant's government-issued photo ID
Representative's original government-issued photo ID and 1 photocopy
Original authorization letter ✔ - signed by parents ✔ - Single letter for whole group
A clear photocopy of the government-issued photo ID belonging to the parent who signed the applicant's letter of authority
Important Note:
  • Govt. issued photo ID can be Passport Bio page, Voter’s ID, PAN card, Driving License or Aadhar card
  • An ORIGINAL letter of authority must contain the following information:
    • Representative's full name as on their government-issued photo ID
    • Applicant’s name and Passport number
  • If Husband is collecting passport/document on behalf of wife or vice-versa please bring relevant documents as listed in the table above.
  • Children below 18 years of age will not be allowed to collect any/self-passport.
  • A copy of your Appointment letter along with above supporting documents is preferred.
  • Follow the link for Holidays and Closures schedule

Please note that passports not collected within 14 calendar days from 11 Visa Application Centers or within 7 working days from 22 Blue Dart locations will be RETURNED to the respective U.S. Embassy/Consulate and applicants will need to pick up their passports/documents directly from U.S. Embassy/Consulate. Follow the link for the Embassy/Consulate Holiday schedule.

Return Passport Collection Timing at U.S Embassy/Consulates
U.S. Embassy/Consulate Name Days of the Week Timing
Hyderabad Third Wednesday of the month with confirmed appointment for passport collection. To arrange an appointment, email HydCEA@state.gov with the subject line, “Passport Collection at U.S. Consulate General, Hyderabad” Please include your DS-160 barcode number and your passport number in the email for reference. 1400 hours to 1600 hours
Chennai Monday to Friday (appointment not required) 1200 hours to 1300 hours
Kolkata Tuesday only (appointment not required) 1430 hours to 1500 Hours
Mumbai Monday to Friday (appointment not required) Non-Immigrant Visa : 1200 hours to 1215 hours
Immigrant Visa : 0730 hours to 0830 hours
Delhi Non Immigrant Visa Applicants - Monday to Friday (appointment not required)
Immigrant Visa Applicants - Any Working Thursday (appointment not required)
1530 hours to 1600 hours
1400 hours to 1500 hours

To collect Returned passport/visa from Embassy/Consulates you will have to carry following Supporting Documents: Applicants are required to carry an ORIGINAL government approved ID to collect the passport. If a representative wishes to pick up the passport on behalf of applicant, he/she should carry an ORIGINAL signed authority letter from the applicant with an ORIGINAL self-government approved ID proof to collect the passport.

Note: Above Days of the Week for collecting passport do not include admin days when the U.S. Embassy/Consulate is closed to the public. For more details on admin days, please email our Helpdesk on support-india@ustraveldocs.com

Change Delivery Options

You may change your preferred document pick up location online or through the call center until 11:59 p.m. the day of your interview appointment. There is no cost to change your delivery preferences.

Track Your Passport

Click here to track your passport's delivery status.