The Department of State Bureau of Consular Affairs is currently experiencing technical problems with our visa system which are affecting operations globally. We recognize that this may cause inconvenience to travelers, and apologize for the delay.

If the Consular Officer informs you that your visa is approved, please note that we are unable to take final action on the visa at this time. We hope to have our system fully operational again soon, but currently we do not have a timeline for when this may happen. If you have travel planned in the near future, we would suggest adjusting your travel arrangements accordingly.

Once your visa is printed, you will be able to track it using Thailand post online tracking system: Please ensure you have noted your EMS tracking number from the mailing label.

Again, we recognize and regret the inconvenience this may cause. If you would like your passport returned to you (without the visa) please let us know and we will return it for later issuance.

We appreciate your patience as we work to resolve this matter.


If you paid the visa fee before February 2nd and need to schedule your visa appointment, email for scheduling in Bangkok and for scheduling in Chiang Mai.

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Welcome to the U.S. Visa Information Service for Thailand. On this website you can find information about U.S. immigrant and nonimmigrant visas and the requirements to apply for each. You can also learn how to pay the required visa application fee, and book an interview appointment at the U.S. Embassy in Bangkok and the Consulate in Chiang Mai.

This is the official visa information website of the U.S. Mission in Thailand.