Retrieve My Passport/Visa

Frequently Asked Questions (FAQ)

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Overview

Once your visa is issued, your visa and in some cases a sealed yellow envelope will be returned to you using the self-addressed express post satchel you provided on the day of your interview.  To check if your visa has been issued, please refer to the DOS CEAC website, using your DS-160 barcode or IV case number. If your CEAC status shows “issued”, you can then refer to Australia Post Tracking  using your tracking number of the satchel to locate the whereabouts of your visa package. Please keep in mind that though your satchel may have left the Consulate, the Australia Post tracking does not always appear right away.