Submitting 221(g) Documents

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The U.S. Embassy or Consulate may give you a 221(g) letter directing you to submit additional documents or information related to your visa application. Your application will be kept on hold at the U.S. Embassy or Consulate until you submit those documents.

All documents and information requested in a 221(g) letter should be submitted at the nearest UPS Access Point within one year from the date you received the 221(g) letter. Failure to submit the required information within one year will result in the suspension of your visa application. You will be required to submit a new visa application and pay all associated fees in order to continue with your visa application process.

How to Submit 221(g) Documents

Electronic Copies via Email

If you received instructions to send via email an electronic copy of a document, send it in PDF to the U.S. Embassy or Consulate which issued your 221(g) letter. Attachments must not exceed 3MB.

If you applied in Frankfurt:

Original Documents via Mail

If you received instructions to send by mail original documents, please take the following steps.

Step 1

When you are ready to submit the application documents, please send us an e-mail to and we will send you an address label which will allow you to mail the envelope containing the application documents to the Consulate free of charge. You should receive the e-mail within 1 – 2 business days.

Step 2

Go to the nearest UPS service point. Take your package with the 221(g) letter given to you at the U.S. Embassy or Consulate and all documents requested in your 221(g) letter. Please make sure that you apply on the envelope the address label that we sent you.

Step 3

Drop-off your documents and the 221(g) submission slip at the UPS service point. UPS gives you a receipt for your documents.

Step 4

UPS delivers your documents to the U.S. Embassy or Consulate.

Step 5

The passport and your documents will be returned to you by UPS, to the address indicated in your online profile, or if you chose the pick-up option, you will be able to pick-up the passport at the Mail Boxes Etc. location. If issued, your passport will contain your visa. You may also receive a new 221(g) letter.