Document Drop-Off Locations

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If you were issued a 221(g) letter and instructed by the Embassy to submit additional documentation for further processing, you should submit those documents to Cargo Expreso, which will deliver your documents to the Embassy.

IMPORTANT NOTIFICATION: All documents sent or received in most branches of Cargo Expreso will have a cost of $11.65 (Q91.00).This change affects ALL active visa applications, both future appointments and applications in process within the Embassy. If your passport/documents are ready for pick up, you must do so before October 30, 2021 to avoid charges for the Premium service. If you want to receive your documents free of charge, you must access your profile through:


Click on this link to find the authorized Cargo Expreso locations for passport/visa collection: click here.

Only authorized agencies can be used to collect or send your documents.