Renew my visa

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To protect the health of all embassy staff and visitors, it is asked that if you feel sick, you should send an email the day prior to your interview to the following address with the subject “Rescheduling appointment due to sickness.” You may also contact the Embassy by telephone at 2376-1978 to reschedule your appointment for health reasons. Your new appointment will be scheduled soon, thus it is asked that you monitor your email for messages from the Embassy.

The United States Embassy is now accepting visa renewal applications through Cargo Expreso under the Interview Waiver mechanism for Guatemalan citizens or residents. Individuals applying for renewal of their B1/B2 (tourism or business visitor) visa must be at least 18 years old; B1/B2 applicants aged 80 years or more may use the Interview Waiver mechanism even if they have never applied before.  As a new feature of the Interview Waiver mechanism, applicants of any age can use the program to apply to renew their F-1 (student) or C1/D (crew) visas. Applicants should expect a longer-than-normal wait time for this service (at least four weeks). 

If you have an urgent matter and need to travel immediately, please follow the guidance provided at to request an emergency appointment.


As of October 1st, 2018, applicants who wish to renew their B1/B2 visa do not need to physically come to the Embassy.  Applicants may now send their documents through Cargo Expreso as long as they meet the requirements detailed below.

The United States Embassy is now accepting specific visa renewal applications through Cargo Expreso under the Interview Waiver mechanism for Guatemalan citizens or residents. This process uses an appointment system whereby applicants pick a day to drop off their applications at a Cargo Expreso location of their choice. Applicants using our interview waiver will see substantial wait times to schedule their drop off appointment at a Cargo Expreso location. You may not be able to submit your application for four months or more from the date you pay your fee. Once submitted, applicants should expect a longer-than-normal wait time for this service (at least four weeks) and plan accordingly.  


You may be eligible for the Interview Waiver if you meet the following criteria:

  • You are applying to renew a valid B1/B2, C1, C1/D, or F1 visa or one that expired within the last 48 months. 
  • You are a Guatemalan citizen or resident.
  • You are 18 years old or older (only for B1/B2 renewals).
  • Your most recent B1/B2 visa is full validity, meaning that it was issued with multiple entries for 10 years.
  • You did not exceed an authorized period of stay in the United States (you may proceed if you obtained an extension of status).
  • You have not been denied the renewal of your B1/B2 visa.
  • Your last B1/B2, C1, C1/D, or F1 visa has not been stolen or lost.
  • Your last B1/B2, C1, C1/D, or F1 visa has not been canceled or revoked.
  • If you are applying for a visa with other members of your family, everyone must comply with all the same criteria.

Note: If your most recent B1/B2 visa was issued before you were 14 years old, you can still qualify for the Interview Waiver process but you will be required to schedule an appointment for IW fingerprints.

If you do NOT meet the above mentioned qualifications, please visit the following link for additional information on renewing your visa: Apply for a Visa.

How to apply? 

Step 1                                                                                          

Pay the visa fee. The visa fee page lists the visa types and correlating visa fee in US dollars and local currency.  To pay your visa fee, read the Bank and Payment Options page. This page explains how to make your visa fee payment. You must keep your receipt number to book your visa appointment.

Step 2

Complete the DS-160 form. Be sure to read the Guidelines for Completing the DS-160 Form carefully. All information must be correct and accurate. Once the form is submitted, you cannot make any changes. You will need your DS-160 number to book your appointment.  Please note that the call center cannot help you complete your DS-160.

Step 3

Create a profile in our system. Follow this link and click on “New User”.  Complete all fields and create a password.

Step 4

Schedule an appointment. Login and click on “Schedule Appointment” on the left-hand side of your screen.  For each applicant you will need: 

  • The applicant's passport number
  • The receipt number from Banco Banrural. (Click here if you need help finding this number.)
  • The ten (10) digit barcode number from the applicant's DS-160 confirmation page.

In the system, you will be able to select your visa type, enter personal data, add dependents, select your document delivery location, and confirm visa payment.  The system will ask multiple questions in order to verify if the applicant meets all the requirements for the Interview Waiver.

NOTE: If you appear to qualify for a waiver of the visa interview, your computer will generate an Interview Waiver confirmation letter, which contains a list of required documents.  Please print one copy of the Interview Waiver confirmation letter and submit the documents listed.

Step 5

Mail your documents to the Embassy.  Go to the Cargo Expreso branch that you selected with the following documents:

  1. Your current and valid passport
  2. One (1) copy of the Interview Waiver confirmation sheet. Ensure the barcode on your DS-160 confirmation page is clearly printed and readable; avoid sending any blurry, smudged, or incomplete bar codes. Please do not staple the photo in the DS-160 confirmation sheet as it may damage the photo and render it unusable resulting in the delay of your case.
  3. Your previous passport if your last visa is not in your current passport. 
  4. One (1) color photograph, size 2x2" with a white background taken in the last six (6) months. Applicants should not wear glasses in the photo and both ears should be visible. Please refer to Photo and Fingerprints for more information.
  5. A bank receipt showing proof of payment for your visa application. 
  6. If renewing a C1/D visa, a copy of your letter of employment.   
  7. If renewing a F-1 visa, a copy of your approved I-20.  

Cargo Expreso will send all documents to the US Embassy and return the passport to the agency you previously selected. If you have any questions about the B1/B2 visa renewal process please contact our call center in the following link: Contact Us

Additional Information 
  • Please do not send all prior passports, only the passport containing the most recently expired visa and a current valid passport is required.
  • If your spouse is also applying, please put both applications in the same envelope.
  • Please do not send original documents or any other documents with your application.
  • Documents such as birth certificates, bank statements, job letters etc. will be destroyed.
  • Please do not staple your prior passports together-removing staples from the passports may result in damages to your travel document.

Please remove all passport covers or protectors as they will be discarded.

Apply for a U.S. nonimmigrant visa.