Track and Retrieve My Passport



If your visa application is approved, your passport and visa will be returned to you by the RPX courier service. Your documents will be delivered to the address you provided when you registered in the system or when you scheduled your interview appointment.

Passport Tracking Options

For your convenience, you have several options to choose from to track the location of your passport.

Instant: Enter your passport number below to check on the status. If your passport is ready for pick-up, please bring supporting documents and collect it in a timely manner. If your passport is not collected in a timely manner it will be sent back to the Embassy or Consulate.



Email: Send an email to and in the subject and/or body enter a valid passport number exactly as it was entered at the time the appointment was scheduled. Do not include any additional text. You will receive an automatic response with the status.

Online: You can track your passport online here.
Chat: You can track your passport via chat through our call center here.
Telephone: You can track your passport via telephone with our call center. The call center's telephone numbers and a full description of our call center services, including hours of operation, can be found here.