Change Document Delivery Address

On this page:


If you have already scheduled an appointment online, but wish to modify your document delivery address, you can do so by logging into your profile. You may change your document delivery address at any time before 11:59 p.m. on the day of your interview at the U.S. Embassy or Consulate.


  • Visa processing time typically may take at least 5 to 7 business days. However, processing time for specific cases may vary due to an individual’s circumstances and other special requirements, and this may take a longer time. Visa processing cannot be expedited.
  • Please do not pay for travel arrangements such as airfare without having a U.S. visa in your possession. The Embassy/Consulate bears no responsibility if you do so. The Embassy/Consulate is unable to guarantee the issuance of a visa before any fixed travel date.
  • A business day is defined as a day between Monday and Friday (excluding U.S. and New Zealand public holidays observed in Auckland).
  • Your passport/document will only be delivered to an address located within New Zealand by Courier Post. Please provide a correct and deliverable document delivery address located within New Zealand when completing your online profile. Please check your address on New Zealand Post.
  1. On the home page select the Change Document Delivery Information box at the bottom right of the screen.

  2. When you click on the Change Document Delivery Information box it will take you to the Specify Documentation Delivery page. Enter your new document delivery address and click Continue.

  3. On the home page you can check if your address was updated. The Change Document Delivery Information box should have your new delivery address.