Renew My Visa

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Some applicants may not require an interview to renew their visas. Applicants renewing their visas must create their profiles online, or modify their existing profiles if they already have one set up. If applicants meet the criteria for application by mail, they then may submit their application material through New Zealand Post with tracking to the U.S. Consulate General, located at Level 3, Citigroup Building, 23 Customs Street East, Auckland 1010. These applicants must complete and submit the DS-160 Form, and pay the application (MRV) fee. The Interview Waiver Confirmation letter must be printed, completed and signed by applicants and submitted together with the following requisite documents to the U.S. Consulate General:

  • Confirmation page of the DS-160 form;
  • A valid passport or travel document, including all previous passports;
  • Passport size photograph, full frontal view on plain background measuring 2” x 2” – to bring if this has not been uploaded with the DS-160. For photograph specifications please refer to here;
  • Receipt of payment (if payment is made at a New Zealand Post shop);
  • Applicable for Students (F, J & M) – the I-120 or DS-2019 form;
  • Applicable for Workers – the approved I-797 or the DHS receipt number which starts with EAC … or WAC …
  • Any other supporting documents. 

Please note that after an applicant has submitted the online DS-160, he/she will receive the DS-160 confirmation page.

Qualifications for Visa Application by Mail

If you are applying for a visa type that you have previously been approved for, such as a work visa or tourist visa, you may qualify for an exemption to the interview requirement.

With limited exceptions, applicants for U.S. visas worldwide must have their fingerprints taken at a U.S. Consulate General. To see if you qualify, please complete the checklist below:

  • I am physically present in New Zealand.
  • I am a New Zealand citizen or permanent resident.
  • I am applying for the same type of visa within 48 months of the expiration of my previous visa.
  • My previous visa was not annotated with the words “CLEARANCE RECEIVED ON [DATE]” or “Waiver Granted”?

If you checked all of the above questions, you may be exempt from appearing in person for a visa interview.

In addition, the following requirements must be met:

  • My previous visa was not lost, stolen, or revoked.
  • I have not changed my name or nationality since the issuance of my last U.S. visa.
  • My application for ESTA was not denied.
  • I have never been arrested or convicted (other than minor traffic violations).
  • I have no ineligibilities or reason to believe that I have failed to comply with U.S. immigration law.

If after reading the above information you do not qualify for an interview exemption, click here to schedule an appointment and appear in person for a non-immigrant visa interview at a U.S. Consulate.

If an applicant qualifies for visa application via interview waiver, cases are generally processed within four weeks of the Consulate having received the application package.


  • Please do not pay for travel arrangements such as airfare without having a U.S. visa in your possession. The Embassy/Consulate bears no responsibility if you do so. The Embassy/Consulate is unable to guarantee the issuance of a visa before any fixed travel date.
  • A business day is defined as a day between Monday and Friday (excluding U.S. and New Zealand public holidays observed in Auckland).
  • Please ensure that the email address and New Zealand contact numbers you have provided are correct as all correspondences and other notifications will be sent to these contact details you have provided.

How to Apply

If you meet the requirements above, follow the steps below to create a profile and continue the application process.

Step 1
Complete the non-immigrant Visa Electronic Application (DS-160) form.

Step 2
Pay the visa application (MRV) fee.

Step 3
Click here to create a profile as a new user, or access your current profile if it already exists. Once logged in, choose “Schedule appointment” and answer all questions (please note that though you do not have to schedule the appointment at the end of the process, please make sure that you furnish all the information to create your full profile, and respond accordingly to the questions as prompted to obtain the Interview Waiver Confirmation letter).

Step 4
Gather your DS-160 confirmation page, MRV fee receipt, current and previous passports, photo, and a letter explaining your travel purpose and itinerary. Depending on the visa category, you may require additional documentation and a reciprocity fee. Please refer to your specific visa category page for additional required documents or the Department of State's website for the fee information.

Important Note: The use of the mail-in service does not guarantee visa issuance. In some cases, applicants may still be required to appear for a visa interview at the Embassy or Consulate. Examples of this include incomplete and/or inaccurate applications.

Step 5
Purchase a courier envelope/bag for your documents.

Step 6
Write the relevant delivery address for the U.S. Consulate General to which you’re sending the documents.

Non Immigrant Visa Section
U.S. Consulate General
CitiGroup Building
Level 3, 23 Customs Street East
Auckland 1010

Step 7
Hand the sealed envelope to a counter staff at New Zealand Post for delivery to the U.S. Consulate General.