Track & Retrieve My Passport
Passport/Visa Collection Locations

On this page:

Overview

If your visa application is approved, your passport and visa can be collected from the pickup location you selected when you scheduled for interview appointment. When your passport is available at selected location you will receive an email that your passport is “Ready for Pick Up”.

Note: Premium delivery of passport/document is available at an additional fee of PKR 800 per individual, payable in cash only. Payment for this service needs to be made to the courier at the time of delivery of passport/document. This service is optional.

Check Your Visa Application Status

If you are a nonimmigrant applicant, you may check your DS-160 and visa application status online here by entering your interview location and your DS-160 barcode number.

Passport Tracking Options

For your convenience, you have several options to choose from to track the location of your passport.

Instant: Enter your passport number below to check on the status. If your passport is not collected within 14 calendar days from selected location it will be sent back to the respective Embassy or Consulate. Note: Please ensure that you provide the correct email address and also check your mail box regularly for notification.

 

 

Email: Send an email to passportstatus@ustraveldocs.com and in the subject and/or body enter a valid passport number exactly as it was entered at the time the appointment was scheduled. Do not include any additional text e.g. signature. You will receive an automatic response with the status.

Online: You can track your passport online here.

Telephone: You can track your passport via our 24X7 IVR.

Locations and Timings

To view locations and timings, click here.

Premium Home Delivery

 

Get your documents delivered at your doorstep.

  • Pay via cash on delivery once you receive your passport in your hand
  • Rapid, Reliable, time-definite delivery.
  • State-of-the-art Technology for Track and Trace
  • Speedy door-to-door delivery.
  • Delivery to most locations in Pakistan.
  • Secure handling of documents.
  • Available at a nominal cost of PKR 800 (effective April 16, 2022, inclusive of taxes) for each applicant.
  • Premium Delivery fee of PKR 800 (effective April 16, 2022) is an additional fee and it is not a part of the Visa Application Fee.
  • The payment receipt for this service will be emailed to your registered email ID once the passport is delivered to the provided address.

Premium Pick-up and Submission Locations

Now you can collect / submit your documents at one of the three Premium Delivery locations at Pakistan.

  • Pay via cash over the counter at AEG Travel Services at the location before collecting/submitting your documents.
  • Rapid, Reliable, time-definite delivery.
  • Delivery to 3 locations in Pakistan.
  • Secure handling of documents.
  • Available at a nominal cost PKR 750 (effective April 16, 2022, inclusive of taxes)for each document/passport.
  • Premium Delivery fee PKR 750 (effective April 16, 2022) is an additional fee and it is not a part of the Visa Application Fee.
  • The payment receipt for this service will be issued to you from AEG at the same time.
  • For more details and pricing, refer link

Passport Pick-up Information

If your visa application is approved, your passport and visa can be collected from the pickup location you selected when you scheduled for interview appointment.

In order to ensure that your passport and visa are not given to an unauthorized person, you must present a government-issued photo ID for identification when you collect your passport.

The necessary documents needed for passport pickup:

Applicant collecting own passport:

  • Applicant's original government-issued photo ID with a photo copy.
  • DS160 confirmation page or Appointment confirmation letter is preferred.

Representative collecting passport:

  • Photocopy of Applicant's government-issued photo ID.
  • Authorization letter from the applicant in original.
  • DS160 confirmation page or Appointment confirmation letter is preferred.
  • Original government-issued photo ID of the authorized person with a copy.

Please note that passports not collected within 14 calendar days from the collection centers will be RETURNED to the U.S. Embassy and applicants will need to pick up their passports/documents directly from U.S. Embassy/Consulate. Follow the link for the Embassy schedule.

Important Note:

  • Government-issued photo ID can be a passport biographic information page, NID or driving license.
  • An ORIGINAL letter of authority must contain the following information:
  • Representative's full name as on their government-issued photo ID
  • Applicant’s name and Passport number
  • Should be signed in original by all applicants
  • If Husband is collecting passport/document on behalf of wife or vice-versa please bring relevant documents as listed in the table above. Authority letter signed by spouse applicant in original is mandatory.
  • Children below 18 years of age will not be allowed to collect any/self-passport. An original letter of authority signed by any one parent is mandatory if representative is collecting passport or any one parent in person can collect a child passport with above required supporting documents.
  • Please bring a copy of your DS160 / Appointment confirmation letter along with above supporting documents for speedy collection of passport at the counter.
  • Follow the link for Holidays and Closures schedule.