Submitting 221(g) Documents

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The U.S. Embassy or Consulate may give you a 221(g) letter directing you to submit additional documents or information related to your visa application. Your application will be kept on hold at the U.S. Embassy or Consulate until you submit those documents.

All documents and information requested in a 221(g) letter should be submitted via courier within one year from the date you received the 221(g) letter. Failure to submit the required information within one year will result in the suspension of your visa application. You will be required to submit a new visa application and pay all associated fees in order to continue with your visa application process.

How to Submit 221(g) Documents

Electronic Copies via Email

If you received instructions to send via email an electronic copy of a document, send it in PDF to the U.S. Embassy or Consulate which issued your 221(g) letter. Attachments must not exceed 3MB.

Original Documents via Mail

If you received instructions to send original documents by mail:

Step 1

When you are ready to submit the application documents, please send us an e-mail to and we will arrange the collection of the documents from your home/office with Messenger/TNT courier. When you send your request, it is very important that you indicate a preferred date and time interval when the courier can come to collect your documents.

Step 2

The courier will deliver your documents to the Embassy.

Step 3

Messenger/TNT will return your documents and your passport to you at the chosen document delivery address in your profile. You may also receive a new 221(g) letter.