Document Delivery Options

Applicants who are issued a U.S. visa may receive their passport based on the method selected while registering.  Once the passport is ready for pickup an email or text message will be sent to the applicant with the passport number, airway bill tracking number, and the pick-up location.  Failure to provide accurate contact information (phone numbers, address, and email) will result in the delay or even inability to delivery your passport to the selected location.  Applicants have the following options to receive documents from the U.S. Embassy:


Option 1 – Free Pick Up: You may dropoff or pickup your documents free of charge at the following location:



ARAMEX Khaldeh Office

18 Khalil Al Salem street, Tla Al Ali, Amman Jordan

Option 2 - Paid Dropoff/Pickup: You may select one of the following options to dropoff or pickup your documents.  The amount listed is to be paid by the applicant at the time of dropoff/pickup:




ARAMEX Muqablain

Alquds street, Amman Jordan

JD 13


Prince Nayaf street, Al Khayrat Building, Irbid Jordan

JD 13


Royal Jordanian building, Aqaba Jordan

JD 13

Applicants should bring the following to facilitate the pickup of their passport:

  • Original government-issued photo ID
  • Copy of the email or text message

For applicants who would like to send someone to pickup the passport on their behalf please follow the directions on our website:

Option 3 – Home Delivery: Applicants who are issued a U.S. visa may have their passport delivered to their home for a charge of JD 15 to be paid at the time of delivery. Please note:

  • If the address and phone number provided by the applicant are not correct the passport will not be delivered.
  • Someone must be present upon the arrival of the courier to deliver your passport

 You may only select one of these cities when entering your address:

·         Ajloon

·         Al Hashmyeh

·         Al Jafer

·         Al Omari Borders

·         Al Qaser

·         Al Qastal

·         Al Rosaifa

·         Al Sukhneh

·         Amman

·         Aqaba

·         Azraq

·         Bereian

·         Der Allah

·         Dulail

·         Free Zone

·         Fuhais

·         Ghour

·         Ghour Al Safi

·         Ghweria

·         Irbid

·         Jerash

·         Karak

·         Khaldieh

·         Ma'An

·         Madaba

·         Maean

·         Mafraq

·         Mahes

·         Moatah

·         Moghayam Hetein

·         Mwaqar

·         Naour

·         Petra

·         Qwaireh

·         Ramtha

·         Rashadyeh

·         Rwaished

·         Salt

·         Shoubak

·         Shouneh

·         Tafileh

·         Theban

·         Wadi Mousa

·         Yajoz

·         Zarqa

·         Zarqa' Al Jadedeh

 Changing a document delivery location: If you have already scheduled an appointment online, but wish to modify your document delivery address, you can do so by clicking the Change Address button below. You may change your document pick-up location at any time before 11:59 p.m. on the day of your interview at the U.S. Embassy.