We are implementing a new system for U.S. visa services starting September 28, 2024. Our regular services will be unavailable from September 26 to September 27, 2024. We will resume our regular services via the new system on September 28, 2024.

Service availability information:

  • Fee payment services will be temporarily unavailable from September 25 to September 27, 2024.
  • Call center services will be temporarily unavailable between September 26 and September 27, 2024.
  • Applicants will not be able to schedule or reschedule their appointments between September 26 and September 27, 2024.
  • Applicants who have scheduled appointments may continue to attend their appointments as per their appointment date and time.

    • Things you need to do on or before September 24, 2024:

    To facilitate the transfer of your appointment and payment information to the new system, please take the following steps on or before September 24, 2024, with your existing profile:

  • If you plan to pay a visa application fee soon, please do so on or before September 24, 2024, as the payment services will be temporarily unavailable from September 25 to September 27, 2024. Services will resume from September 28, 2024, in the new system.
  • If you have paid your visa fee but have not associated it with your profile, please log into your profile and associate your payment by entering the receipt number on or before September 25, 2024.
  • Ensure that all the information in your profile is complete and accurate. If any corrections are necessary, please make them on or before September 25, 2024.
  • If you are a travel coordinator, group coordinator, or primary applicant of a family application, please ensure that each dependent/group member has a unique email address in their individual profiles. If you need to update their email addresses, please contact our call center for assistance as soon as possible.

    • After September 28, 2024, in the new system:

    The login page, profile, and appointment scheduling pages in the system will have a different look. To log in to the new system, visit www.ustraveldocs.com/la/en from September 28, 2024, onwards and follow the below steps.

  • All first-time users in the new system need to register and create a profile. To register, click on the "Sign up now" link at the bottom of the login page and follow the instructions.
  • Applicants with a valid visa fee receipt associated in their profile or holding a valid future appointment will also be required to register for the first time by clicking on "Sign up now" link. These applicants must use the same registered email address they had in their existing profiles when signing up in the new system to recover their payment receipts and future appointments.
  • If you paid your visa fee before September 28, 2024, in the old system but have not associated your payment receipt to your profile, you may also click on the "Sign up now" link at the bottom of the login page, log in to the new system, and proceed to claim your receipt by entering the payment receipt number and payment date into the new system.

    • Please continue to check www.ustraveldocs.com/la/en for more details and updates as we undergo the system change

    If you are a national of Iran, Libya, North Korea, Somalia, Syria, Venezuela, or Yemen and were denied a visa under P.P. 9645 between December 8, 2017, and January 20, 2021, and did not receive a waiver under P.P. 9645, you may be eligible for relief under the Court’s Order. Class-wide relief will be available starting on August 12, 2024.

    The U.S. Embassy in Vientiane will change its consular exchange rate from US$1=22,000LAK to US$1=23,000LAK effective July 5, 2024.

    All applicants who pay the visa processing fee on or after July 5, 2024, must pay at the new exchange rate of US$1=23,000LAK.

    Applicants who paid the visa processing fee at the previous exchange rate of US$1=22,000LAK on or before July 4, 2024, may still use their receipt before it expires.

    Select here to learn more about an important update on waivers of the interview requirement for certain nonimmigrant visa applicants.

    Information about restrictions to travel under the Visa Waiver Program, including the requirement for an electronic passport, is available at https://travel.state.gov/content/travel/en/us-visas/tourism-visit/visa-waiver-program.html

    Mount Rushmore - South Dakota

    Welcome to the U.S. Visa Information Service for Laos. On this website you can find information about U.S. immigrant and nonimmigrant visas and the requirements to apply for each. You can also learn how to pay the required visa application fee, and book an interview appointment at the U.S. Embassy in Vientiane.

    This is the official visa information website of the U.S. Mission in Laos.

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