Document Drop-Off Locations

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Courier Service during the Chinese New Year

Please note that SF Express (courier) will be closed for Chinese New Year from January 20 to January 29. During this time, home delivery services will not be available. Only limited services for Pickup and Dropoff will be available at certain courier locations. If you need further assistance regarding courier services, please call SF Express customer service hotline at 02-412-8830 during service hours. All delivery services will resume on January 30. 

The courier service hours from January 20 to January 29 will be adjusted as follows:

Pick up and Drop-off Service

Date Service hours
January 20th (Friday) 09:00-17:00
January 21st (Saturday) 09:00-16:00
January 23rd to 27th (Monday to Friday) 09:00-17:00
January 28th(Saturday) 09:00-16:00

Customer Service Hotline 02-412-8830

Date Service hours
January 20th (Friday) 08:30-17:30
January 21st (Saturday) 08:30-16:30
January 22nd to29th (Sunday to Sunday) 08:30-17:30

From January 20 to January 29 , Self-pick up and Self drop-off services only available at the following locations:

NoteThe Chinese New Year holiday is from January 20 to January 29. All shipments will be sent to the below Service Points. During this time, Self drop-off and Self-pickup services can only be arranged by appointment by calling 412-8830 (dial 02 first if using a mobile phone in Taiwan).

Service Point Address
Zhongshan branch No. 5、7, Ln. 68, Sec. 2, Xinsheng N. Rd. Zhongshan Dist., Taipei City 104 , Taiwan (R.O.C.) 
Daan branch No.35, Ln. 98, Sec. 3, Heping E. Rd., Da’an Dist., Taipei City 106, Taiwan (R.O.C.)
Neihu branch No.21, Ln. 140, Xing’ai Rd., Neihu Dist., Taipei City 114, Taiwan (R.O.C.)
Zhonghe branch No.89, Jian 1st Rd., Zhonghe Dist., New Taipei City 235, Taiwan (R.O.C.)
Sanchong branch No.9, Aly. 24, Ln. 68, Sec. 1, Guangfu Rd., Sanchong Dist., New Taipei City 241, Taiwan (R.O.C.)
Taoyuan branch No.1087-1, Zhongzheng N. Rd., Luzhu Dist., Taoyuan City 338, Taiwan (R.O.C.)
Hsinchu branch No.692-6, Sec. 3, Gongdao 5th Rd., East Dist., Hsinchu City 300, Taiwan (R.O.C.)
Taichung branch No.48-12, Longyang Ln., Xitun Dist., Taichung City 407, Taiwan (R.O.C.)
Wuri branch No.68, Aly. 15, Ln. 207, Sec. 1, Fuxing Rd., South Dist., Taichung City 402, Taiwan (R.O.C.)
Changhua branch No.120, Zhangcao Rd., Changhua City, Changhua County 500, Taiwan (R.O.C.)
Chiayi branch No.70, Dahua Rd., West Dist., Chiayi City 600, Taiwan (R.O.C.)
Tainan branch No.395, Zhongzheng S. Rd., Yongkang Dist., Tainan City 710, Taiwan (R.O.C.)
Kaohsiung branch No. 496, Bade Central Rd., Renwu Dist., Kaohsiung City 814 , Taiwan (R.O.C.)
Keelung branch No. 234, Nuannuan St., Nuannuan Dist., Keelung City 205, Taiwan (R.O.C.)
Yilan branch 1F., No.110-1, Linsen Rd., Yilan City, Yilan County 260, Taiwan (R.O.C.)
Hualien branch 1F., No. 76, Guoxing 1st St. Hualien City, Hualien County 970 , Taiwan (R.O.C.)
Taitung branch 1F., No. 176, Sec. 1, Zhihang Rd. Taitung City, Taitung County 950 , Taiwan (R.O.C.)

* Important Notice
Effective February 1, 2022, the Drop off/Pick-up at courier locations will be considered Premium Service and appropriate fees will apply depending on the location selected.  These delivery fees are charged by the courier company and will be collected in cash by courier staff when you drop off, pick up, or receive your documents.  Please do NOT put money inside your document package.  Exact change required.

  • Drop off/Pick-up of passport/documents at the SF Express Taipei Neihu Distribution Center (Address: No.21, Ln. 140, Xing’ai Rd., Neihu Dist., Taipei City 114, Taiwan): free of charge.
  • Drop off/pick up at any other SF Express courier locationsTWD280 per passport/documents.
  • Delivery to your designated (home/office) address: TWD320 per passport/documents.

    You can have a representative assist you to drop off, pick up, or receive your passport/documents on your behalf.

If you qualify to apply for a visa without an interview OR if you were instructed in writing by the American Institute in Taiwan to submit additional documentation for further processing, you should submit those documents to SF Express which will deliver your documents to the American Institute in Taiwan.


To view SF Express, document drop-off locations, click here.