Please be advised that we have changed our Call Center number for Indonesia Callers. Our new numbers are +62 21 30490274 and +62 8118103737. You can also get connected with our Center agent, by using our Web Callback service on Contact Us page.


If you are a citizen of a Visa Waiver Program partner but unable to travel to the United States under that program, you should apply for a nonimmigrant visa at least three months in advance of your desired travel. If you do not have imminent travel plans, you should pay the nonimmigrant visa application fee, fill out the DS-160 nonimmigrant visa application form at, and schedule a visa appointment. If your travel is imminent, you may also request an expedited visa appointment. Please include in your request the date and purpose of your travel, as well as a copy of any U.S. Customs and Border Protection message you may have received regarding your ESTA status.

More information about restrictions to travel under the Visa Waiver Program, including the requirement for an electronic passport, is available at


Effective October 15, 2015, you can make your MRV application fee payments at any CIMB Niaga branch. MRV fee payments can also be made through Electronic Fund Transfer at any bank as long as that bank is able to conduct transactions with Bank of America. For additional information on this new payment option, please click here. If you are experiencing issues making MRV application fee payments or making a visa appointment, please contact the Call Center at +62 8118103737 or send an inquiry via email to


The United States Embassy in Jakarta has two interview appointment times per day – 7:00am and 9:00am.

If your appointment is for 07:00, you are in Group A. You must be at the Embassy between 06:30 and 08:30. Please do not arrive at the Embassy before 06:30. If you arrive at the Embassy after 08:30, you will not be interviewed and you will have to reschedule your appointment.

If your appointment is for 09:00, you are in Group B. You must be at the Embassy between 08:30 and 10:30. Please do not arrive at the Embassy before 08:30. If you arrive at the Embassy after 10:30, you will not be interviewed and you will have to reschedule your appointment.


Beginning in November 2016, Chinese citizens with 10-year B1, B2, or B1/B2 visas in a People's Republic of China passport will be required to enroll in the Electronic Visa Update System (EVUS). More information is available at

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Welcome to the U.S. Visa Information Service for Indonesia. On this website you can find information about U.S. immigrant and nonimmigrant visas and the requirements to apply for each. You can also learn how to pay the required visa application fee, and book an interview appointment at the U.S. Embassy in Jakarta or the U.S. Consulate General in Surabaya.

This is the official visa information website of the U.S. Embassy in Indonesia.